WHY HOSPITALS SHOULD FLY, (SecondRiver Healthcare Press, Bozeman)
Tackling the third-rail issues of patient safety and hospital quality in an unprecedented way, this compelling and easy-to-read book has become a major influence on how hospitals, doctors, and nurses embrace the lessons learned of human failures and the indispensable role of teamwork, those primary lessons having come from the aviation industry. This work was named the 2009 Book of the Year by the American College of Healthcare Executives.